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WORK EXperience
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Overseeing transformation from startup-like environment to company supported by data and project management best practices.
Responsibilities:
Establishing PMO, pipelines and project management best practices
Overseeing Operational performance
Hiring and Onboarding
Managing Team of Producers
Managing Portfolio of Projects
Achievements:
Facilitated internal education for Producers about various domains: rigging, modeling, lighting, etc.
Developed Project & Portfolio Manager (PPM) tool using MS PowerApps to store and track Projects & Portfolio performance and status.
Developed Power BI dashboard to track status and financial performance of the projects..
Established PMO processes.
Developed workflow for time off approvals across company using MS Power Automate.
Fully re-uploaded and reconciled company's financial data in QuickBooks.
Established workflows and reconciliation processes for financial department.
Developed 360 Review Q&A and helped with establishing Power BI analysis reports.
Consolidated information about company's processes into Knowledge Base.
Moved sub-contractors to unified invoicing model.
Facilitated relationships with EOR service and negotiated 30% discount.
Established templates for SA and NDA agreements in Adobe Sign.
Developed security groups for access management across company’s resources.
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Part of Prague studio and Product (World of Tanks PC) PMO Leadership.
Responsibilities:
Roadmap oversight and support for Prague studio
Defining business goals for the studio and department based on OKRs from upper-management
Establishment and implementation of product standards for project- and program management (PMO)
Hiring and Onboarding
Conduct official feedback talks/1-1s
Career mentoring/personal goals
Align team around Department and Product vision
Establish and maintain product standards for the project management
Cross-functional team management
Prioritization, resource planning and project budgets
Risk tracking and mitigation
Achievements:
Setup Prague development pipeline from scratch
Delivered most complex release for Prague studio involving Client/Server, Web, Platform teams and Chinese partners
Led special project to receive R&D tax deduction for Prague studio
Setup analytics model to track different KPIs across studio and product portfolio
Setup cost tracking model for features production
Setup and supported Prague studio Jira (workflow, automations, etc)
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Worked on AAA-title World of Tanks (PC) as Project Manager / Producer. Responsible for cross-functional team (UX, GD, Client & Server, FE, QA), development, quality and timely delivery of gameplay features to millions of players worldwide. Was involved into whole SDLC since inception stage down to operations after the release.
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Was responsible for supervision of external QA contractors for AAA-title World of Tank (PC), yearly contract negotiations and budgeting, resource allocations and SLA. Additionally, crisis managed P&C lab due to departure of acting lead.
Achievements:
Supervised and managed external QA contractors.
Reduced expenditures for external contractors by 15%.
Developed and implemented a number of control-and-supervision procedures.
Setup BI model to collect all the necessary data and KPIs concerning contractors automatically.
Wrote Python scripts to extract data from TTS/BTS systems.
Built PnC Server & Client Lab from the ground-up to service internal studios. Setup lab hardware and aligned results with baseline provided by HQ.
Successfully automated and replaced external contractor for game mods testing for World of Tank (PC).
Managed QA automation projects.
Drove resource utilization to 95%.
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Was responsible for hiring and managing QA unit, budget and salaries planning, people development, internal and external education.
I'd also participated in RFX activities: communicating to potential clients, estimating projects, negotiating contracts.
Achievements:
Grew team 2x in 1 year.
80% of the team actively participated in companies' internal projects along with external projects.
Grew knowledge sharing culture within the team.
Spoke twice at annual QA Summer conference.
Trained 3 team leads.
Implemented OKR's use for unit and teammates development plans.
Team developed original Advanced SQL course for internal training.
40% of the team participated in education activities (lecturing, mentoring, public talks).
Was able to sustain low leave rate - less than 5%.
Carried out more than 50 internal qualification exams (akin to ISTQB).
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Was responsible for managing QA outsource projects with teams varied in sizes from 2 and up to 30 people. In telecommunications, health, and e-commerce domains. For those projects my responsibilities were to come up with a testing strategy, project plan, estimation, risk management, as well as operations like day-to-day management, budget tracking, invoicing and status reporting.
Was an expert in Telecommunications center of excellence in the company. As well as examination specialist for internal certifications.
Achievements:
Successfully finished 3 massive technically demanding years-long projects with teams over 25 people.
Successfully finished a bunch of small projects in parallel as well.
90% of the projects were finished under budget (some with 120% ROI).
Built long-lasting relationships with the clients, which attracted new opportunities and projects.
Trained 4 strong managers to carry the torch after me.
Initiated and promoted use of BI systems across the company for Project Management.
Developed BI models from the ground up to track project statistics and KPI's.
Learned DAX language for advanced statistics analysis.
Was awarded personal "Merit Beyond the Call of Duty" and team "Best Teamwork" awards for successfully finished projects ahead of schedule.
Consulted companies' biggest clients on QA pipeline and processes.
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Was responsible for planning and quality of OSS/BSS solution, functional and regressions tests planning and execution, maintaining test environments and patches delivery. Mainly for Belarusian region (MTS Belarus). Led team of 5-10 test engineers. Team size varied based on scope and due dates.
Achievements:
Was responsible for the software quality of Belarusian and Uzbekistan regions.
Drove a number of critical incidents on the production system to a minimum.
Drove a number of untested issues to 5% or less.
Trained support engineers about test environment specifics and peculiarities.
Maintained and updated test environments myself.
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Was responsible for running white-box functional and regression tests for OSS/BSS solution.
Achievements:
Executed white-box testing for database related issues.
Tested web-services and MSMQ queues.
Was solely responsible for Belarusian region QA.
Helped drive Belarusian region to the lowest rate of production problems compared to other regions.
Trained newcomers in bug localization and logs analysis.
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Developed fan-website about Angelina Jolie. Design and engineering setup was done solely by me. Website was created using Wordpress CMS, additional plugins plus custom theme on top. Website was monetized via ads (AdSense and other ad networks). Managed 1 employee (editor) reporting to me who's responsibility were to copywrite and publish news.
Responsibilities:
Hosting setup and support (domain, caching, etc)
CMS tech support
SEO (website was in top-5 in RU segment in Yandex/Google)
Supporting Ad networks
Finances
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Was responsible for testing Oil&Gas industry-related ERP software. Running functional and regression testing, maintaining test environments, as well as working with support requests.
Achievements:
Exclusively handled support requests for a 2nd biggest customer.
Maintained databases for test environments (Oracle & MSSQL) for whole QA team.
Was main QA engineer for tests associated with math calculations.
Skills & Tools
Project Management Tools: JIRA, MS Project, MS Project for the Web, TargetProcess, Azure DevOps, Rally.
Test-tracking: TestRail, TestTrack, HP QualityCenter.
BI Tools: MS Power BI (Data extraction, ETL, cloud administration, DAX, basic M, building dashboards), Tableau (user).
Databases: MySQL, Oracle, Microsoft SQL Server, PostgreSQL, MariaDB, Dataverse.
Graphic Engines: Unreal Engine, enCore.
MS Power Platform: Power Automate, PowerApps, Azure,
API Development and Testing Tools: Postman, Fiddler.
Programming & Query Languages: SQL, Python, DAX, M, HTML/CSS.
Python Libraries: Matplotlib, Pandas, Seaborn, NumPy.
Version Control Systems: SVN, Perforce, Git.
Financial Planning: QuickBooks.
Microsoft Office Suite: Excel, Word, PowerPoint.
Operating Systems: Windows, macOS, Linux.
Cloud Infrastructure: Azure, Sharepoint.